FAQ

General Inquiries

What product would work best for my skin?

Is Lavie Labs good for my skin type/color?

Are Lavie Labs products safe to use on sensitive skin?

What skin concerns do your products address?

Do you test on animals?

Orders

How do I purchase Lavie Labs products?

How quickly will my order be processed?

Can I cancel my order after placing it?

Shipping & Returns

How can I track my online order?

Shipping methods and rates

What is the Lavie Labs Refunds & Returns policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For more detailed information, please check out our Refunds & Returns Policy. We value your satisfaction and are here to help!